Human rights policy documents

Sat, 15 May 2021 15:22:00 +0200

HEMA works with suppliers to design and produce good products that last longer. In addition, an important part of our policy is to continuously improve working conditions. We therefore closely monitor our production sites and work with a number of policy documents to comply with our development approach at all production sites in high-risk countries.

Code of conduct

Our success depends on our customers. Therefore, HEMA does its utmost to meet or exceed customer requirements. HEMA offers its customers good service and appreciates receiving feedback, suggestions and recommendations. The associated rules of behaviour can be found in our ‘Code of Conduct’.

HEMA Human rights and environmental due diligence statement

HEMA works according to the OECD guidelines for Human rights and environmental due diligence. This statement explains how we implement and safeguard the guidelines within HEMA. The guidelines contain 6 steps that we explain step by step in this statement. We also identify priorities and draw up an action plan. The statement contains a number of ambitions. We will communicatie our progress in our sustainability report.

Amfori

HEMA has been a member of Amfori since 2003. After having worked together for a year, we ask factories in high-risk countries to plan a BSCI (Business Social Compliance Initiative) audit. If a production site in a high-risk country already has a valid SA8000 certificate at the start of our collaboration, we applaud the production site's commitment and they are exempted from our initial human rights and environmental impact audit.{1]

Complaint mechanism

We are working on external complaint mechanisms so that workers in the supply chain can report abuses through external channels. After a successful pilot, Amfori will roll out the Speak for Change programme as from 2023 and HEMA is working +with suppliers to align with this.

In addition, HEMA has been a signatory to the International Accord (previously the Bangladesh Accord) since 2013 and the Pakistan Accord since 2023.

Environmental impact policy documents

Sat, 15 May 2021 15:22:00 +0200

HEMA works with suppliers to design and produce good products that last longer. In addition, an important part of our policy is to continuously reduce our environmental impact. We therefore closely monitor our production sites and work with a number of policy documents to comply with our development approach at all production sites in high-risk countries.

RSL list

To guarantee the quality and safety of the environment and our consumers, we adhere to a Restricted Substances List (RSL list).

Materials and animal welfare

HEMA sets criteria for sourcing raw materials for our products through quality labels and animal welfare. Follow this link to find an overview.

Sustainable packaging

HEMA's goals on the use and reduction of packaging are given below:

Less consumer packaging* (-25% by 2025 compared to 2019)
Less plastic in consumer packaging** (-25% by 2025 compared to 2019)
At least 20% recycled or bio-based plastics in consumer packaging by 2025
Recyclable packaging (100% by 2025)

HEMA is also part of Plastic Pact Nederland.

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